Term & Condition

  1. All our products detailed in this website are sold subject to these Terms and Conditions and the same shall govern the contract between us.
  2. In the event of booking of any third party tours or travel products or services like cruise, flights, coaches, sightseeing etc, the Terms and Conditions specified by such Tour Operator, including their payment schedule, cancellation, refund etc. shall be applicable, in addition to our Terms and Conditions.
  3. We do not take responsibility for any act or omission of co-travelers or third parties, if it results in injury, damage or danger to the life/limb or property of any Client.
  4. The Company reserves the right to decline to book any person/s for any Tour or to cancel their booking without assigning any reason.
  5. Normally Tickets & Hotel Voucher will be delivered 2 to 3 days prior to the departure date, but it could even be on the day of departure as well if operationally required.
  6. Travel King acts as an intermediary between the concerned airlines, hotels, transport operators and local tourist offices providing the services. Travel King is not responsible for any loss, injury sustained by the tourist, including those occurring outside the touring programs. Additional expenses incurred due to delay, accidents, natural disaster, political actions and unrest must be borne by the tourists.
  7. Programs, prices, services and conditions are based on those valid at the time of printing and are therefore subject to change without advance notice before or during the tour. “Any Part of unutilized services is non-refundable”
  8. People travelling together in groups may have to pay different price because of the Dynamic Price Control adopted by Hotels and Airlines which eventually affects the package cost.
  9. Scheduling & re- scheduling may be done on circumstances prevailing at the time of tour operations in the best interest of the tour group which will be at the discretion of the Destination Management Company.
  10. No Tour Guide or Escort accompanies our groups from India to abroad or back to India.
  11. Hotel Check in time is generally 1400 Hrs to 1600 Hrs and Check out time is 12 Noon. Early check-in/ late check-out are subject to availability and at the discretion of the Hotel.
  12. The client to verify the time from the Hotel as regards meal timing & strictly adhere to it. Breakfast/Lunch/Dinner menu is fixed as per the Hotel discretion.
  13. Kindly check the Hotel rating and other details on respective websites and we stand no guarantee to the same.
  14. No Change and No refund will be entertained in the package if the flight is delayed due to any reason whatsoever.
  15. The Booking status shall be intimated within 4 working days. In case of non-availability, full advance deposit shall be refunded. But once the booking is confirmed cancellation policy will be applicable.
  16. Passport should be valid for minimum 6 months (or 9 months in few countries) from the date of return to India.
  17. The quotation has been based on specific class of travel on specific airlines and/ or specific hotels. In case the Hotel Rooms or Airlines seats are not available in that specified class, alternate Hotels and/or Airlines will be suggested with difference in price applicable.
  18. Payments to be made by Payee Account Cheque/ Pay Orders/ D.D/ RTGS/ NEFT only in favor of ‘TRAVEL KING.’
  19. Full payment is required in advance for all booking where the travel is within 7 Days of booking.
  20. After confirmed bookings of Package, Rs.2000/- per person will be charged for any kind of amendments.
  21. The Customer would be required to ensure that all the payments are credited to our account before the delivery of Documents or before the travel date, whichever is earlier.  Documents having not been delivered or passport having not been received from the respective Embassy shall be no reason to delay the payment.
  22. Customer shall make the full payment for the invoice raised on or before the due date of payment. Payment made after the due date will fetch the interest charges @ 3 % per month
  23. If you do not receive your e-ticket within 8 hours of making your booking with Travel King, please call us.
  24. At present a service fee of Rs 300/- and Rs 500/- being charged for domestic and International respectively over and above the airline cancellation/rebooking fees.
  25. Refund shall be processed within 30 working days from the date of receipt.
  26. The customer must read individual airline specific terms and conditions in order to find out if the ticket proposed to be booked/purchased is subject to any additional cancellation fee or charge and Travel King assumes no liability whatsoever in this regard.
  27. Not withstanding any other court(s) having jurisdiction to try these suits arising out of this agreement, only court of Greater Noida shall have exclusive jurisdiction to try such suits to the exclusion of all other courts in the country.

 

Visa Policy

A visa generally gives non-citizens clearance to enter a country and to remain there within specified constraints, such as a time frame for entry, a limit on the time spent in the country.

  1. Visa Approval is at sole discretion of the Immigration Officials of the respective countries only. We can not guarantee that all applications will be approved. Once your Visa Application is submitted to Immigration Department, the Visa Application Fee is non-refundable whether it is approved or rejected or in the event that your visa is approved but you are unable to travel.
  2. Please refer to the respective country's official website to know the complete and accurate requirements.
     

     

  3. Visa is subject to permission of an immigration official at the time of actual entry.
  4. The possession of a visa is not in itself a guarantee of entry into the country that issued it, and a visa can be revoked at any time.
  5. Visa Fee & Service charges are non-refundable.

 

Travel Insurance

  1. Unless explicitly provided by Travel King in any specific service or deliverable, obtaining sufficient insurance coverage is the obligation/option of the user and Travel King doesn’t accept any claims arising out of such scenarios.
  2. Insurance, if any provided as a part of the service/ product by Travel King shall be as per the terms and conditions of the insuring company.
  3. The User shall contact the insurance company directly for any claims or disputes and Travel King shall not provide any express or implied undertakings for acceptance of the claims by the insurance company.

 

Cancellation Policy

If circumstances force you to cancel the tour, the cancellation must be intimated to us in writing. As per the booking condition of the tour, we are constrained to levy the following cancellation charges per person.

  1. 30- 16 days prior to departure date: 50% of the total cost.
  2. 15 – 8 days prior to departure date: 75% of the total cost.
  3. 7 – 0 days prior to departure date: 100% cancellation will apply.
  4. Visa Fee & Service charges are non-refundable.
  5. No refund either in part or in full will be made for any unused part of the services provided in the package.
  6. Overseas Insurance Policy after issuance is non-refundable.
  7. The above policy will change in case of Hong Kong, GENTING Highlands, Maldives and some other destinations where 100% cancellation shall be applicable after confirmation.
  8. Cancellation Charge for Air Tickets or Cruise shall apply as per Airlines Cancellation Policy or Cruise Cancellation Policy as the case is which will be over and above the above cancellation charges.
  9. We cannot be held responsible for any ‘Refusal of Visa/ Refusal of On-Arrival Visa/ Delay in issuance of Visa’ and applicable cancellation charges shall apply accordingly.
  10. Once booking is confirmed during Super Peak period (Christmas and New Year Period between 22nd December and 3rd January) cancellation fee of 75% of the Tour Cost will be charged for all bookings canceled within 45 days of Travel.

 

Disclaimer Policy

The information contained in this website is for general information purposes only. The information is provided by Travel King and while we endeavor to keep the information up to date and correct with respect to the website or the information, products, services, or related graphics contained on the website for any purpose. Any reliance you place on such information is therefore strictly at your own risk.

Through this website you are able to link to other websites which are not under the control of Travel King. We have no control over the nature, content and availability of those sites. 

Every effort is made to keep the website up and running smoothly. However, Travel King takes no responsibility for, and will not be liable for, the website being temporarily unavailable due to technical issues beyond our control.

 

Privacy Policy

Travel King is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

 
With specific reference to booking/e-commerce transactions, Travel King collects the following personal sensitive information from you while transacting through Travel King: 
 
  • Name and Sex
  • Contact information including email address
  • Address
  • Demographic information such as postcode, preferences and interests
  • Credit Card details
  • Date of birth in case of a child
  • Other information relevant to customer surveys and/or offers
 
Travel King does not sell or trade upon any of the above foregoing information without the consent of the user or customer. The foregoing information collected from the users/customers/travellers is put to the following use: 
  1. Customer name, address, phone number, traveller's name and age are shared with applicable service providers like the airlines, hotels, etc., for the purpose of reservation and booking the services for the customer/traveller.
  2. Information like Credit Card Details and Net Banking Details are usually collected directly by the payment gateways and banks and not by Travel King, but if ever stored or retained by us, remain internal and is never shared, except that they may be shared with third party private/government security agencies to screen for fraudulent activities. These details are also shared with certain third parties only for the purpose of processing 'Cash Back & Discounts' and Charge Backs, if applicable.
 
Travel King takes appropriate steps to protect the information you share with us. 
 
Travel King will continue to enhance its security procedures as new technology becomes available, and ensures that its serurity procedures are compliant with current applicable regulations. 
 
If our privacy policy changes in the future, it will be posted here and a new effective date will be shown. You should access our privacy policy regularly to ensure you understand our current policies.